delight
Five-year-old spotted a mismatch that flew Southwest's CEO to him
He was handed a pilot's manual. Then he read it.
William Hines is five, lives in Arvada, Colorado, and is fairly certain he is going to be a pilot. The evidence is mounting. After a commercial pilot named Josh visited his home in full uniform and spent two hours walking through aeronautical charts, he left the boy a Southwest training manual, the dense guide pilots use to learn aircraft systems. William started flipping through it and, within minutes, found something. "I discovered that two terrain monitors did not match. They did not match at all," he said. Southwest later confirmed the manual was fine. The two displays showed different zoom levels, which is exactly what a newly minted five-year-old spotted while most adults would have flipped right past. The story reached CEO Bob Jordan, and the airline invited the family to its Dallas headquarters for a tour of the pilot training facility. William got to sit inside a full-motion flight simulator. His reason for wanting the job is sound: "I don't have to walk 7,000 miles."