Privacy.
How honeyletter handles your information. Short, direct, no dark patterns.
01What we collect
The minimum we need to send you a daily email and run a small newsletter business.
- Your email address, for sign-in and to send you the letter. You give it to us when you subscribe or create an account in the app.
- A push notification token, only if you turn on notifications in the app, so we can send the 7am alert. Turn notifications off and we stop using it.
- Crash reports from the app, sent automatically when the app crashes or hits an error, so we can fix it. A report contains what went wrong in the code, the app version, and your phone's model and operating system version. It does not contain your email, your name, your jar, or anything you've written, and it isn't linked to your account. We use Sentry to receive them.
- Your subscription status, from Apple or Google Play if you subscribe to honeyletter+ in the app, so we know whether your membership is active. Apple or Google processes the payment; we never see or store your card number.
- A referral code, generated for your account if you share honeyletter, so we can credit referrals to you.
- A name and mailing address, only if you earn a physical referral reward (stickers, a mug, a crewneck) and send them to us, so we can mail it. We use them only to ship that reward and delete them 30 days after it ships.
- Email engagement, did you open today's letter, did you click a story. Used to tell whether the curation is working.
- Basic page analytics, page views and signup events on honeyletter.app, via Meta Pixel (see below) and Cloudflare. Aggregate, not personally identifying.
- Payment info, only if you subscribe to honeyletter+. Stripe (on the web), or Apple / Google Play (in the app), processes the payment; we never see or store your card number.
We do not sell or share any of this. See how to delete your account and everything we hold.
02What we don't collect
- Your name, phone number, address, or any identifying detail beyond email, except the mailing address you choose to give us for a referral reward (above).
- Your browsing history outside honeyletter.app.
- Anything we don't need to send you the letter.
03Your jar
Your jar stays on your phone. What you write and the photos you add are stored only on your device. They are never sent to us, and we can't see them. The jar works without an account.
Nothing leaves your phone unless you choose to share an entry; then it goes only where you send it, through your phone's share sheet. Shared images are made fresh from the entry, so they carry no location or camera details from the original photo.
Deleting an entry removes it, and its photo, from the app. Deleting the app removes your whole jar. Your phone's own backup can include the jar: an iPhone backup (iCloud or computer) includes entries and photos; on Android, entries can be included in your Google backup, photos are not. Those backups are controlled by you, in your phone's settings, not by us.
04How we use it
- To send you the daily email.
- To measure which stories landed and tune the curation.
- To measure ad performance on Meta (Facebook, Instagram) so we can find more readers without burning money.
- To reach out about subscription issues, refunds, account problems, the rare service notice.
05Meta Pixel disclosure
We use the Meta Pixel (also called Facebook Pixel) on honeyletter.app to measure ad performance on Facebook and Instagram. The pixel records page views and signup events and sends that data to Meta in aggregate form. It does not read the contents of your email, and it does not follow you to other websites on our behalf.
You can opt out of Meta's ad personalization in your Facebook ad preferences, or block tracking pixels site-wide using a browser extension. The site works fine either way.
06Vendors we share data with
We use a small number of vendors to actually deliver the service. They handle the data only on our behalf, and they're not allowed to sell, share, or repurpose it.
- Resend, sends the daily email. Sees your email address and engagement events.
- Supabase, our subscriber database. Stores your email and subscription status.
- Stripe, processes honeyletter+ payments (when launched). Sees your payment method directly; we don't.
- Cloudflare, serves the site, obfuscates email addresses, blocks abuse.
- Meta, receives anonymized page-view and signup-event data for ad measurement.
- Sentry, receives the app's crash reports (see above). No email, name or account details are sent with them.
- Expo, delivers app updates. When the app checks for an update, Expo sees a standard request (the app version and your IP address); nothing else.
07What we never do
- Sell, rent, or trade your email address. Ever. Not under any circumstances.
- Share your email with advertisers or partners.
- Run ads inside the daily email.
- Use your email or engagement data to train AI models.
08Your rights
- Unsubscribe, one click in any email. Takes effect immediately.
- Delete your data, email hello@honeyletter.app, or see how to delete your account. We delete everything within 7 days and confirm.
- Export your data, same address. We'll send you everything we have on file.
- GDPR / CCPA, we honor access, deletion, and portability requests from anywhere in the world, no questions asked.
09Cookies
We use the minimum cookies needed to make the subscribe form work and to fire the Meta Pixel. No advertising cookies beyond Meta Pixel. You can block them in your browser; the site still works.
10Children
honeyletter isn't directed at anyone under 13, and we don't knowingly collect data from children. If we discover that a subscriber is under 13, we delete the data and the subscription.
11Changes to this policy
If we change this policy in a way that affects you, we'll email you at least 14 days before the change takes effect. Smaller corrections: typos, clarifying wording, we just update the page and bump the effective date.
Anonymous app event counts
From November 5, 2026, the honeyletter app counts a few anonymous events so we can see what's working. What's counted:
- The membership screen being shown, and being closed.
- Tapping "Continue with today's free letter".
- Tapping "Keep going" after the day's free good things.
- A free trial starting, or a membership purchase, counted only when Apple or Google Play confirms it.
Each count carries only the event, the platform (iPhone or Android), the app version, and the app's release channel. It carries no name, no email, no device or install ID, and no IP address is stored with it, so the counts can't be linked to each other or traced to you. We keep them for up to 400 days, then delete them.
12Contact
Privacy questions, deletion requests, or anything else: hello@honeyletter.app. Put "Privacy" in the subject line and you'll get a quick reply.